How to Receive Real-Time Meeting Transcription with the Webex JavaScript SDK

February 25, 2022
Arash Koushkebaghi
Arash KoushkebaghiTechnical Solutions Specialist
How to Receive Real-Time Meeting Transcription with the Webex JavaScript SDK

Phil Bellanti wrote an awesome blog about all the new AI features Webex offers and the recent introduction of real time meeting transcription in our Webex JavaScript SDK. In this follow up blog, I’m going to show you how to build a simple Webex JavaScript SDK application, that will display the real-time transcription content in your console terminal. Step-by-step, I will introduce you to some of the Webex JavaScript SDK basics, but if you are new to Webex programmability, you can always continue your learning journey at

Sample App

I also have a small sample application written in vanilla JavaScript. In this application, we initialize the SDK as a Webex user, connect to our cloud, and join a meeting. Assuming Webex Assistant is already turned-on, the application will simply listen for transcription-related events, and inject the received payload inside the text-area of a DOM element. The full source code for this app is available on GitHub.

The Code

Please note, before the SDK instance JOINS the meeting, Webex Assistant must be turned on. This can be achieved either by manually turning it on through the Meeting Client or programmatically through a new attribute called enabledWebexAssistantByDefault of the /meetingsPreferences API (Setting this parameter to true will turn-on Webex Assistant (by default) for all future meetings the user hosts).

Now let's take a look at the code:

Initialize the webex instance -- more about access_token.

import Webex from 'webex';

const webex = Webex.init({
  config: {
    credentials: {
      access_token: <YOUR_ACCESS_TOKEN>

Register the device with Webex Meeting Cloud and sync your meetings with existing meetings on the server.

  .then(() => webex.meetings.syncMeetings())
  .then(() => { /** Registered and Synced up! **/ });

Create a meeting with a given destination. This will return a promise to an active meeting object.

  // Save meeting
  .then((meeting) => {
    activeMeeting = meeting;

Bind the events to receive payloads of transcription data when started and stopped. These events listeners will be bound to the meeting object.

function bindMeetingEvents(meeting) {
  meeting.on('meeting:receiveTranscription:started', (payload) => {

  meeting.on('meeting:receiveTranscription:stopped', () => {
    console.log("Not Receiving transcription anymore!")

  meeting.on('error', (err) => {

Here is what the payload data structure looks like:

  * id - string                      Transcription payload Unique ID
  * personID - string                Active speaker ID
  * transcription - string           Transcription Context
  * timestamp - string               Time
  * type - string                    Final Or Interim

Finally, join the meeting and set the flag to receive the transcription payloads.

meeting.join({receiveTranscription: true}).then(() => {
    // Joined Successfully!

There you have it! You should now be able to see the transcription payload data inside your terminal console.

Getting Help

As always, we have a lot of great developer resources to assist along the way, whether it is needing help leveraging transcriptions in the SDK, or questions about any of the other Webex APIs: